News & Blog

The Hypercare Service from a KAM's Perspective

When implementing a new solution, it’s important to guide users effectively so they can truly benefit from it. But sometimes the internal main users are simply too busy, and the support needed to get users up to speed isn’t available when needed. Sounds familiar?

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Supply Chain Risk Management is the Key to Sustainable and Resilient Business

In a globalized world, supply chains have become increasingly complex and at the same time more vulnerable to various risks. Delays in deliveries, changes in raw material prices, geopolitical crises, natural disasters, or even cyberattacks can significantly disrupt business. Supply chain risk management therefore concerns every organization that buys, sells, or manufactures something.

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Sourcing Tool Megatrends

The sourcing landscape is undergoing a significant transformation. In our daily discussions with various sourcing organizations, certain themes repeatedly emerge.

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Contract negotiations online – efficient process!

Digitalization has significantly changed the way contracts are negotiated. In the past, there were long, face-to-face contract negotiations and signatures were drawn in ink on paper and confirmed with a stamp. In recent years, contract drafts have still been sent by e-mail and once final version has been ready, signatures may have been collected electronically.

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